Description of icon
Flex UI
API Reference

Strings

You can override any string in Flex by editing the strings object on the Flex Manager instance. Language strings can technically contain any HTML tag like h1, h2, p or even iframe. The Flex UI will not filter these values. Flex uses Handlebars for templating and supports Mustache-style syntax and expressions within content strings, ie. embedding value placeholders between double braces { }.


Example:

flex.Manager.getInstance().strings.TaskLineCallAssigned = "I am a content string!";
// QuestionnaireAnsweredCount has a default value: "{{count}} of {{total}} Answered"
// That means we can use "{{count}}" and "{{total}}" expressions for this string.
flex.Manager.getInstance().strings.QuestionnaireAnsweredCount = "{{count}}/{{total}}"

TaskLineOutboundCallTitle: T#

Label used as title in Outbound call canvas

TaskLineOutboundCallHeader: T#

Label used as header in Outbound call canvas

TaskLineOutboundCallDetail: T#

Description line used by Outbound call canvas

OutboundDialerPanelTitle: T#

Outbound dialer panel title

OutboundDialerPanelPhoneInputCaption: T#

Text shown in the Outbound Dialer panel by the phone number input field

OutboundDialerPanelQueueSelectCaption: T#

Text shown in the Outbound Dialer panel by the queue selector field

OutboundCallFailedNotificationTitle: T#

Title of generic notification for failed outbound call

OutboundCallFailedNotificationTitleBusy: T#

Title of notification for failed outbound call due to callee being busy

OutboundCallFailedNotificationTitleNoAnswer: T#

Title of notification for failed outbound call due to no answer

OutboundCallFailedNotificationTitleInvalidNumber: T#

Title of notification for failed outbound call due to invalid phone number

OutboundCallFailedNotificationTitleDisabledCountry: T#

Title of notification for failed outbound call due to destination country being disabled

OutboundCallFailedNotificationTitleFromNumberUnverified: T#

Title of notification action for failed outbound call due to From number being unverified

OutboundCallFailedNotificationAction: T#

Title of notification action for failed outbound call

TaskLineOutboundCallConnecting: T#

Shown in the title of ConnectingOutboundCallCanvas

SetYourStatus: T#

shown in the right top menu as a label to set your status

LogOut: T#

shown in the menu for log out item

SessionExpired: T#

notification for an expired session

SideNavTaskView: T#

left side navigation, task view link

SideNavTeamsView: T#

sidebar link that navigates to Teams view

SideNavInsightsAgentsView: T#

sidebar link that navigates to Insights Agents view

SideNavInsightsAnalyzeView: T#

sidebar link that navigates to Insights Analyze view

SideNavInsightsDashboardsView: T#

sidebar link that navigates to Insights Dashboards view

SideNavInsightsInspectionsView: T#

sidebar link that navigates to Insights Inspections view

SideNavInsightsQualityManagementView: T#

sidebar link that navigates to Insights Quality Management view

SideNavInsightsSpeechSearchesView: T#

sidebar link that navigates to Insights Speech Searches view

SideNavQueuesStatsView: T#

QueuesStats link text in sidebar

TaskHeaderLine: T#

shown in the task list on the first line

TaskExtraInfo: T#

shown in the task list on separate section as bigger text

TaskLineCallIncomingTitle: T#

shown in the title of incoming task canvas when task is call

TaskLineCallTransferTitle: T#

shown in the title of incoming task canvas when task is call and transfered

TaskLineCallEndedTitle: T#

shown in the title of call canvas when task is call and wrapup state

TaskLineQueue: T#

shown the queue information

TaskLineCallReserved: T#

describes an incoming call in the call canvas, task canvas and task list

TaskLineCallDuration: T#

describes an call duration in call canvas

TaskLineCallWrapup: T#

describes a call in wrapup status in the call canvas, task canvas and task list

TaskLineChatReserved: T#

describes an incoming chat in the task canvas and task list

TaskLineSmsReserved: T#

describes an incoming SMS chat in the task canvas and task list

TaskLineChatLineReserved: T#

describes an incoming Line chat in the task canvas and task list

TaskLineChatMessengerReserved: T#

describes an incoming Facebook Messenger chat in task canvas and task list

TaskLineChatWhatsAppReserved: T#

describes an incoming WhatsApp chat in task canvas and task list

TaskLineChatAssigned: T#

describes an assigned chat task (except webchat) and any chat task in wrapup status at the task list

TaskLineWebChatAssigned: T#

describes an assigned webchat task at the task list

TaskLineTitle: T#

describes title line for a task in IncomingTaskCanvas for default task channel

TaskReserved: T#

describes an incoming default generic task in the call canvas, task canvas and task list from the agent perspective

TaskAssigned: T#

describes an assigned default generic task in task card and task list from the agent perspective

TaskWrapup: T#

describes a default generic task in wrapup status in the call canvas, task canvas and task list

TaskCompleted: T#

describes a completed default generic task in call canvas, task canvas and task list

TaskCanceled: T#

describes a canceled default generic task in call canvas, task canvas and task list

TaskPending: T#

describes a pending default generic task in call canvas, task canvas and task list

TaskFilterAll: T#

shown in the task list filter to include all tasks

TaskFilterActive: T#

shown in the task list filter to include only active tasks

TaskFilterWrapping: T#

shown in the task list filter to include only tasks in wrap up state

TaskInfoPanelContent: T#

task-related information displayed on a task information tab

NoTasks: T#

main text on the "No Tasks" panel

NoTasksTitle: T#

string to be shown on the placeholder view when there are no tasks for the agent

NoTasksHintNotAvailable: T#

small hint on the "No Tasks" panel for not available worker

NoTasksHintAvailable: T#

small hint on the "No Tasks" panel for available worker

NoCRMTitle: T#

header shown on the placeholder view when there is no CRM configured

NoCRMConfigured: T#

main text to be shown on the placeholder view when there is no CRM configured

NoCRMConfiguredAction: T#

caption of the button on the "No CRM Configured" panel

NoCRMHint: T#

small hint on the "No CRM Configured" panel

TaskHeaderComplete: T#

button caption to Complete a task in wrapup

TaskHeaderEndCall: T#

button label on Task Header to end call

TaskHeaderXWTEndCall: T#

button label on Task Header to open end call menu for XWT

TaskHeaderXWTLeaveCall: T#

button label on Task Header XWT menu to leave call

TaskHeaderXWTEndForAll: T#

button label on Task Header XWT menu to end call for all participants

TaskHeaderLeaveCall: T#

button label on Task Header to leave a group call

TaskHeaderWrapup: T#

button to take a task to wrapup

TaskHeaderEndChat: T#

button label on Task Header to end chat and move the task to wrapup

TaskHeaderStatusAccepted: T#

text to show on Task Header when task (except webchat) is in accepted state.

TaskHeaderWebChatStatusAccepted: T#

text to show on Task Header when webchat task is in accepted state.

TaskHeaderGroupCallAccepted: T#

text to show on Task Header when task is conference call and is in accepted state.

TaskHeaderStatusPending: T#

text to show on Task Header when task is in pending state.

TaskHeaderStatusWrapup: T#

text to show on Task Header when task is in wrapup state.

TaskHeaderStatusCompleted: T#

text to show on Task Header when task is in completed state.

ColumnHeaderAgent: T#

column name for "agents" column in Supervisor table in the Teams view

ColumnHeaderCalls: T#

column name for "live calls" column in Supervisor table in the Teams view

ColumnHeaderTasks: T#

column name for tasks different from calls in Supervisor table in the Teams view

SupervisorUserCardFirstLine: T#

first line displayed for a user card in Supervisor table in the Teams view

SupervisorUserCardSecondLine: T#

second line displayed for a user card in Supervisor table in the Teams view

SupervisorTaskHeaderLine: T#

header of the task detail view in Supervisor UI in the Teams view

SupervisorTaskViewContentHeader: T#

first line of inner content area of task detail view in Supervisor UI in the Teams view

SupervisorTaskLive: T#

default string used by "helper" when calculating detail string for task in live state in the Teams view

SupervisorTaskWrapUp: T#

default string used by "helper" when calculating detail string for task in wrapping up state in the Teams view

SupervisorTaskCompleted: T#

default string used by "helper" when calculating detail string for task in completed state in the Teams view

SupervisorTaskCardHeader: T#

first line of task details card in the Teams view

SupervisorTaskInfoPanelContent: T#

task-related information displayed on a task information tab in the Teams view

LiveCommsMonitoringMessage: T#

text used in Live Comms bar when monitoring a call

LiveCommsMonitoringMessageMoreWorkers: T#

text used in Live Comms bar when monitoring a call where there are multiple workers

LiveCommsMonitoringMessageNoWorkers: T#

text used in Live Comms bar when monitoring a call for which we are unable to find the associated workers

LiveCommsOngoingCallMessage: T#

text used in Live Comms bar when on a call

LiveCommsBarReturnToCall: T#

text in Live Comms bar button to return to a call

LiveCommsBarStopListening: T#

text in Live Comms bar button to return to stop monitoring a call

LiveCommsBarHold: T#

text in Live Comms bar button to return to hold a call

LiveCommsBarUnHold: T#

text in Live Comms bar button to return to unhold a call

WorkerDirectoryItemFirstLine: T#

first line in an item of a Worker Directory

WorkerDirectoryItemSecondLine: T#

second line in an item of a Worker Directory

WorkerDirectoryTitle: T#

title of the Worker Directory popup

WorkerDirectoryAgentsTabLabel: T#

label of the agents tab in the worker directory popup

WorkerDirectoryQueuesTabLabel: T#

label of the queues tab in the worker directory popup

WorkerDirectoryQueueItemText: T#

displayed info about a queue item in the list of queues on the queues tab in the worker directory popup

WorkerDirectorySearchPlaceholder: T#

placeholder text for the search input

ChatInputDisabledText: T#

text displayed inside a disabled chat input

WorkerCanvasHeader: T#

header for the worker canvas in Supervisor UI in the Teams view

WorkerCanvasDetailsHeader: T#

header for the Worker Details section of the worker canvas in Supervisor UI in the Teams view

WorkerCanvasSkillsHeader: T#

header for the Skills section of the worker canvas in Supervisor UI in the Teams view

WorkerSkillLevelInvalid: T#

message displayed due to failed validation of a provided skill level of the worker canvas in Supervisor UI in the Teams view

WorkerSkillPleaseSelect: T#

text displayed as a placeholder in the skills dropdown menu of the worker canvas in Supervisor UI in the Teams view

WorkerSkillsNoSkills: T#

message displayed in case there are no skills specified within the worker canvas in Supervisor UI in the Teams view

WorkerSkillsSchemaMismatch: T#

message displayed in case skills couldn't be parsed due to schema mismatch within the worker canvas in Supervisor UI in the Teams view

WorkerSkillsSaved: T#

message indicating that the skills has been successfully saved at the worker canvas in Supervisor UI in the Teams view

WorkerSkillsError: T#

message indicating that saving changes to skills have failed at the worker canvas in Supervisor UI in the Teams view

WorkerSkillsReverted: T#

message indicated that the skills were successfully reset

WorkerSkillsLevelLabel: T#

label for the skill level input

WorkerSkillsSelectLabel: T#

label for the skill select

ChatWelcomeText: T#

chat welcome text for agent

UiVersionDeprecated: T#

notification indicating that the current version of Flex is deprecated

RuntimeLoginLabel: T#

header for the runtime login view

RuntimeLoginPlaceholder: T#

placeholder for the runtime login view input field in the runtime login view

RuntimeLoginLaunch: T#

label for the action button in the runtime login view

RuntimeLoginWithTwilio: T#

label in the runtime login view for the link that leads to Twilio login page

RuntimeLoginIsAdmin: T#

a text prepending RuntimeLoginWithTwilio link in the runtime login view

RuntimeLoginErrorDomain: T#

an error displayed in case runtime domain couldn't be resolved in the runtime login view

RuntimeLoginErrorSso: T#

an error displayed in the runtime login view in case SSO isn't properly configured for the Flex project within Twilio Console

TransferFailedNotification: T#

a notification displayed in case of failed task transfer to another agent

TaskCannotBeTransferredNotification: T#

a notification displayed in case the task cannot be transferred, for example when the task state has already changed and cannot be transferred anymore.

SupervisorTaskCanvasHeader: T#

a header for the task card in Supervisor UI in the Teams view

TaskTabAgentIncomingLabel: T#

tab label for incoming task

TaskTabAgentInfoLabel: T#

info tab label for agent desktop view

TaskTabSupervisorInfoLabel: T#

info tab label for teams view

TaskTabSupervisorOverviewLabel: T#

task overview tab label

TaskTabSupervisorCallLabel: T#

Call task tab label in Supervisor task canvas.

TaskTabSupervisorChatLabel: T#

Chat task tab label in Supervisor task canvas.

MicNotAvailableNotification: T#

message shown if microphone device was not found

BrowserVoiceDisabledNotification: T#

message shown if voice SDK has been disabled

MessageSizeExceeded: T#

message shown if maximum message length was exceeded

UserControlWorkerSecondLine: T#

text to be shown on the second line of user card

UserActivityControlText: T#

text to be shown on the activity control

UserLoggedOutSuccess: T#

label shown after user logged out

CannotChangeOtherWorkerActivity: T#

message shown if failed to change activity for another user

TaskLineCallTransferWorker: T#

Description line used by tasklist item for call transfers made directly to worker

TaskLineCallTransferWorkerDetail: T#

Description line used by incoming call panel for call transfers made directly to worker

TaskLineCallTransferQueue: T#

Description line used by tasklist item panel for call transfers made to queue

TaskLineCallTransferQueueDetail: T#

Description line used by incoming call panel for call transfers made to queue

CallParticipantStatusLive: T#

Default text to show on participant when they are in the call

CallParticipantStatusConnecting: T#

Default text to show while connecting to another agent during warm-transfer

CallParticipantStatusOnHold: T#

Text to show on participant when they are in the call

CallCanvasWorkerOnHold: T#

Text to show on call canvas when worker is on hold

CallCanvasUnholdWorker: T#

Text in call canvas to unhold worker

CallParticipantStatusLeft: T#

Text to show on participant when they has left the call

CallParticipantStatusTransferFailed: T#

Text to show on participant when it is failed transfer

CallParticipantStatusKickConfirmation: T#

Text to show on participant when kick action needs confirmation

CallParticipantCustomerName: T#

Text used to denote customer in call canvas

SupervisorTaskGroupCall: T#

Text shown in supervisor task cards for group calls

PredefinedChatMessageAuthorName: T#

author name of the optional predefined messaged displayed in ChatWidget MessagingCanvas

PredefinedChatMessageBody: T#

body of the optional predefined messaged displayed in ChatWidget MessagingCanvas

AgentStatusAvailable: T#

Label to indicate "Available" agents state in QueuesView barChar

AgentStatusBusy: T#

Label to indicate "Busy" agents state in QueuesView barChar

AgentStatusUnavailable: T#

Label to indicate "Unavailable" agents state in QueuesView barChar

AgentStatusOffline: T#

Label to indicate "Offline" agents state in QueuesView barChar

ActiveTasksTileTitle: T#

Label used as title in ActiveTasksTile in QueuesView

WaitingTasksTileTitle: T#

Label used as title in WaitingTasksTile in QueuesView

AgentsByActivityTileTitle: T#

Label used as title in AgentsByActivityTile in QueuesView

LongestWaitTimeTileTitle: T#

Label used as title in LongestWaitTimeTile in QueuesView

QueuesNoDataHeading: T#

NoData component heading for QueuesView

QueuesNoDataBodyForAdmin: T#

NoData component body for QueuesView for Admin users

QueuesNoDataBodyForSupervisor: T#

NoData component body for QueuesView for Supervisor users

QueuesNoDataLinkLabelForAdmin: T#

NoData component link label for QueuesView for Admin users

LogToFileStartLoggingText: T#

html content shown in Start logging dropdown

LogToFileStopLoggingLabel: T#

button label shown in Stop logging dropdown

LogToFileStartLoggingLabel: T#

button label shown in Start logging dropdown

LogToFileStopLoggingText: T#

html content shown in Stop logging dropdown

PendingReservationsOnLogoutNotification: T#

Notification when trying to log out while having pending notifications

PendingReservationsOnActivityStateChangeNotification: T#

Notification when trying to change activity to unavailable while having pending notifications

WorkerActivityUpdateFailedNotification: T#

Notification when activity state fails to change due to a service error

AcceptTaskTooltip: T#

Tooltip used on accept task icon button

RejectTaskTooltip: T#

Tooltip used on reject task icon button

HangupCallTooltip: T#

Tooltip used on hangup call icon button

LeaveCallTooltip: T#

Tooltip used on leave call icon button

MuteCallTooltip: T#

Tooltip used on mute call icon button

HoldCustomerTooltip: T#

Tooltip used on hold customer icon button

UnholdCustomerTooltip: T#

Tooltip used on unhold customer icon button

HoldAgentTooltip: T#

Tooltip used on hold agent icon button

UnholdAgentTooltip: T#

Tooltip used on unhold agent icon button

CancelTransferTooltip: T#

Tooltip used on cancel transfer icon button

KickAgentTooltip: T#

Tooltip used on kick agent icon button

ColdTransferTooltip: T#

Tooltip used on cold transfer icon button

WarmTransferTooltip: T#

Tooltip used on warm transfer icon button

MonitorCallTooltip: T#

Tooltip used on monitor call icon button

ChatOrchestrationAddToConversationFailed: T#

Error text to be shown if 'AddToConversation' Chat Orchestration failed

ChatOrchestrationDeactivateConversationFailed: T#

Error text to be shown if 'DeactivateConversation' Chat Orchestration failed

ChatOrchestrationLeaveConversationFailed: T#

Error text to be shown if 'LeaveConversation' Chat Orchestration failed

TeamsViewPageTitle: T#

TeamsView page header

OpenDialpadTooltip: T#

Tooltip used on open dialpad icon button

CloseDialpadTooltip: T#

Tooltip used on close dialpad icon button

OpenDirectoryTooltip: T#

Tooltip used on open directory icon button

ChatOrchestrationAddToChatChannelFailed: T#

Error text to be shown if 'AddToChatChannel' Chat Orchestration failed

ChatOrchestrationDeactivateChatChannelFailed: T#

Error text to be shown if 'DeactivateChatChannel' Chat Orchestration failed

ChatOrchestrationLeaveChatChannelFailed: T#

Error text to be shown if 'LeaveChatChannel' Chat Orchestration failed

TeamsViewFilterAction: T#

Text for filter button in teams view

TeamsViewClearSearchAction: T#

Text for clear search link in teams view

TeamsViewClearSearchPlaceholder: T#

Text for search input placeholder in teams view

TeamsViewResultsSummaryErrorTitle: T#

Info card title when an error fetching the workers occurs

TeamsViewResultsSummaryErrorMessage: T#

Info card message when an error fetching the workers occurs

TeamsViewResultsSummaryLongQueryErrorTitle: T#

Info card title when an error due to the live query being too long occurs

TeamsViewResultsSummaryLongQueryErrorMessage: T#

Info card message when an error due to the live query being too long occurs

TeamsViewResultsSummaryNoWorkersDisplayedTitle: T#

Info card title when no workers are displayed (0 workers)

TeamsViewResultsSummaryNoWorkersDisplayed: T#

Text displayed when no workers are displayed (0 workers)

TeamsViewResultsSummaryMaxWorkersDisplayed: T#

Text displayed when the max amount of workers is displayed - as we have a cap of 200 server-side

TeamsViewResultsSummaryFilterCTA: T#

Label for summary "filter" CTA button

TeamFiltersPanelTitle: T#

Panel title

TeamFiltersPanelSingularLabel: T#

Used in TeamFilters to display the number of agents (1)

TeamFiltersPanelPluralLabel: T#

Used in TeamFilters to display the number of agents (0, 1+)

TeamFiltersApply: T#

TeamFilters Apply label

TeamFiltersReset: T#

TeamFilters Reset label

RequestBrowserNotificationPermissions: T#

notification requesting pemissions for browser notifications

IncomingCallBrowserNotificationTitle: T#

title of browser notification for incoming call

IncomingCallBrowserNotificationBody: T#

body of browser notification for incoming call

IncomingCallNotificationTitle: T#

body of in app notification for incoming call

IncomingCallTransferNotificationTitle: T#

body of in app notification for incoming call transfer

IncomingCallTransferBrowserNotificationTitle: T#

title of browser notification for incoming call transfer

IncomingCallTransferWorkerBrowserNotificationBody: T#

body of browser notification for incoming call transfer from worker

IncomingCallTransferQueueBrowserNotificationBody: T#

body of browser notification for incoming call transfer from queue

IncomingNotificationAccept: T#

button title to accept incoming task from notification

IncomingNotificationReject: T#

button title to reject incoming task from notification

IncomingUnregisteredTaskNotificationTitle: T#

generic app notification for new unregistered task channel

IncomingChatNotificationTitle: T#

in app notification title for chat task

IncomingLineNotificationTitle: T#

in app notification title for Line task

IncomingMessengerNotificationTitle: T#

in app notification title for Messenger task

IncomingWhatsAppNotificationTitle: T#

in app notification title for WhatsApp task

IncomingSmsNotificationTitle: T#

in app notification title for sms task

IncomingEmailNotificationTitle: T#

in app notification title for email task @private

IncomingEmailBrowserNotificationBody: T#

in app notification title for email task @private

IncomingChatBrowserNotificationTitle: T#

browser notification title for chat task

IncomingLineBrowserNotificationTitle: T#

browser notification title for Line task

IncomingMessengerBrowserNotificationTitle: T#

browser notification title for Messenger task

IncomingWhatsAppBrowserNotificationTitle: T#

browser notification title for WhatsApp task

IncomingSmsBrowserNotificationTitle: T#

browser notification title for sms task

IncomingChatBrowserNotificationBody: T#

browser notification body for chat task

TaskTabHeaderChat: T#

header of content tab for chat tasks

TaskTabHeaderCall: T#

header of content tab for call tasks

TaskTabHeaderSMS: T#

header of content tab for sms tasks

TaskTabHeaderEmail: T#

header of content tab for email tasks

TaskTabHeaderMessenger: T#

header of content tab for messenger tasks

TaskTabHeaderLine: T#

header of content tab for Line tasks

TaskTabHeaderWhatsApp: T#

header of content tab for WhatsApp tasks

QueuesStatsHeaderQueueName: T#

Queues Stats table header: Queue name

QueuesStatsHeaderActiveTasks: T#

Queues Stats table header: Active tasks

QueuesStatsHeaderWaitingTasks: T#

Queues Stats table header: Waiting tasks

QueuesStatsHeaderLongestWait: T#

Queues Stats table header: Longest wait time

QueuesStatsHeaderAgentsActivity: T#

Queues Stats table header: Agents by activity

QueuesStatsHeaderSLA: T#

Queues Stats table header: SLA

QueuesStatsHeaderHandled: T#

Queues Stats table header: Handled tasks

QueuesStatsHeaderAbandoned: T#

Queues Stats table header: Abandoned tasks

QueuesStatsSubHeaderNow: T#

Queues Stats table sub-header: Now

QueuesStatsSubHeader30Mins: T#

Queues Stats table sub-header: 30 mins

QueuesStatsSubHeaderToday: T#

Queues Stats table sub-header: Today

FlexInsightsLoginFailedNotificationTitle: T#

notification title when Flex Insights login fails

FlexInsightsDataFetchFailedNotificationTitle: T#

notification title when Flex Insights data fetch fails

FlexInsightsLoginFailedNotificationAction: T#

notification action when Flex Insights login fails

InputDeviceErrorNotification: T#

notification title when audio input device is not found or fails to initialize

AnonymousParticipant: T#

Default name for participant whose name cannot be retrieved from its attributes

OutboundErrorGeneral: T#

Error string shown in outbound calling dialpad in case of general error

OutboundErrorMissingDestination: T#

Error string shown in outbound calling dialpad in case of missing destination

OutboundErrorMissingQueue: T#

Error string shown in outbound calling dialpad in case of missing queue

OutboundErrorNotInQueue: T#

Error string shown in outbound calling dialpad in case the agent is not part of the chosen queue

NoOutboundCallingWhenOffline: T#

Text shown in the outbound calling panel when user is in offline status

LoadingChatCanvas: T#

Progress text for shown before chat is loaded

ErrorPageDownloadReportButton: T#

Error page's "Download Report" button text

ErrorPageRetryButton: T#

Error page's "Retry" button text

ReconnectingConnection: T#

Notification text shown when UI loses internet connection

DegradedWarning: T#

Notification text shown when flex is degraded @private

DegradedNotificationRefreshAction: T#

Title of notification action for refreshing the age @private

DegradedNotificationDownloadReportAction: T#

Title of notification action for downloading error report @private

OpenInNewWindow: T#

Title on a button that opens current content in a new window

ConversationCommentFormCategory: T#

Title of the Category selector in Comment Form

ConversationCommentFormCommentLabel: T#

Title of the Comment input in the Comment Form

ConversationCommentInputPlaceholder: T#

Placeholder for the Comment input on Conversation View

ConversationCommentSaveButton: T#

Save button title in the Comment form in the Conversation View

QuestionnaireSelectorLabel: T#

The label for the selector of Questionnaire in Assessment Panel

ConversationInfoCommentButton: T#

The Comment button text in the Conversation View

ConversationInfoAssessButton: T#

The Assessment button text in the Conversation View

SegmentSelectorLabel: T#

The label next to the segment selector in the Conversation View

PlayerOptionSpeedSlow: T#

The Player option to set speed to Slow

PlayerOptionSpeedNormal: T#

The Player option to set speed to Normal

PlayerOptionSpeedFast: T#

The Player option to set speed to Fast

PlayerOptionSpeedVeryFast: T#

The Player option to set speed to very fast

The Player option to copy link

The Player option to copy download link

PlayerOptionCurrentPosition: T#

The Player option to copy link containing current position

PlayerConversationSelectorLabel: T#

The label for conversation dropdown selector

ReferencedContentHeader: T#

The Referenced content panel header

ReferencedContentButton: T#

The Referenced content panel button text

The link to Dashboard in Conversation View breadcrumbs

ConversationViewBreadcrumbConversation: T#

The Conversation in Conversation View breadcrumbs

ConversationViewAgentInTeam: T#

The information about agent's team in Conversation View

ConversationViewCallerInfo: T#

The information about the caller and queue the call originated from

AgentPanelTitle: T#

The title for Agent conversation view panel

AssessPanelTitle: T#

The title for Assess conversation view panel

TranscriptPanelTitle: T#

The title for Chat Transcript conversation view panel

EmailTranscriptPanelTitle: T#

The title for Email Transcript conversation view panel

FindingsPanelTitle: T#

The title for Findings conversation view panel

EmptyFindingsList: T#

The information about empty findings list in Conversation View

EmptyCommentListTitle: T#

Information about the empty Comment list in Conversation View

EmptyCommentListSubtitle: T#

Subtitle in information about the empty Comment list in Conversation View

CommentDurationAndAuthor: T#

Content of the tooltip shown after hovering individual comment in Conversation View

InsightsPlayerPlaybackUnavailable: T#

The information about playback unavailable on Conversation Screen

InsightsPlayerPlaybackUnavailableSubtitle: T#

The information about playback unavailable on Conversation Screen, subtitle

SLAPreferencesHomePageTitle: T#

SLA Preferences - Home Page title

QuestionnaireAnsweredCount: T#

Information about how many questions have been answered in a Questionnaire

SLAPreferencesHomePagesubtitle: T#

SLA Preferences - Home Page subtitle

QuestionnaireAllAnswered: T#

Information about all questions answered in Questionnaire

SLADailyMetricsResetTitle: T#

SLA Preferences - Daily Metrics Reset title

SLATitle: T#

SLA Preferences - Service level threshold title

SLAShortAbandonsTitle: T#

SLA Preferences - Short abandons title

TimeSecondsFormatter: T#

Time foramtter: seconds

SLAEditGlobalButton: T#

SLA Preferences - Global values edit button

SLAPreferencesGlobalLevelsSubtitle: T#

SLA Preferences - Global levels section subtitle

SLAPreferencesCustomLevelsTitle: T#

SLA Preferences - Custom levels section title

SLAPreferencesCustomLevelsSubtitle: T#

SLA Preferences - Custom levels section subtitle

SLAPreferencesQueueNameColumn: T#

SLA Preferences - Header for the queue names column in the queues table

SLAPreferencesMetricsResetColumn: T#

SLA Preferences - Header for the daily metrics reset column in the queues table

SLAPreferencesChannelLevelsColumn: T#

SLA Preferences - Header for the channel service levels column in the queues table

SLAPreferencesDefaultSettingsIndicator: T#

SLA Preferences - A string to indicate that default settings are in use

SLAPreferencesCustomSettingsIndicator: T#

SLA Preferences - A string to indicate that custom settings are in use

SLAGlobalPageTitle: T#

SLA Preferences - Global SL Page title

SLAGlobalPageSubtitle: T#

SLA Preferences - Global SL Page subtitle

SLAGlobalFormTimeInput: T#

SLA Preferences - Global SL Form Time label

SLAGlobalFormTimeZoneInput: T#

SLA Preferences - Global SL Form Timezone label

SLAGlobalFormServiceLevelThresholdSubtitle: T#

SLA Preferences - Global SL Form Service Level threshold subtitle

SLAGlobalFormShortAbandonsSubtitle: T#

SLA Preferences - Global SL Form Short abandons subtitle

SLAPreferencesCustomLevelsError: T#

SLA Preferences - An error message displayed when custome service levels section fails to load

SLAPreferencesTimezoneSelectPlaceholder: T#

SLA Preferences - Timezone select placeholder

SLAPreferencesTimezoneSelectNoSearchResultsMessage: T#

SLA Preferences - Timezone select message displayed when no matching timezone is found when searching

ConfirmableDialogConfirmButton: T#

Default value for Confirm in confirmation dialog

ConfirmableDialogCancelButton: T#

Default value for Cancel in confirmation dialog

GlobalSLConfirmDialogTitle: T#

The title of the confirmation dialog when saving new global service levels

GlobalSLConfirmDialogAllQueues: T#

The information about all queues being affected in Global SL Confirm dialog

GlobalSLConfirmDialogResetTimeInfo: T#

The information about next reset time in Global SL Confirm dialog

GlobalSLConfirmDialogAllConversations: T#

The information about all conversations being affected in Global SL Confirm dialog

GlobalSLConfirmDialogWarning: T#

The warning about possibility of inconsistent reporting

GlobalSLConfirmDialogError: T#

The error notification when submitting the new configuration fails

GlobalSLSuccessNotification: T#

Notification shown when SL global metrics have been saved successfully

SessionInvalidated: T#

Text shown in the multi-session alert when the session is expired

LogIn: T#

Text of the "Log In" button in the multi-session alert

SessionAlreadyExists: T#

Title of the multi-session alert when user attempts to open multiple sessions

SessionAlreadyExistsDesc: T#

Description of the multi-session alert when user attempts to open multiple sessions

SessionTimeoutMessage: T#

Text of the counter message in the multi-session alert when user attempts to open multiple sessions

SessionOngoingCallMessage: T#

Title of the multi-session alert when user attempts to open multiple sessions being on call

SessionOngoingCallDesc: T#

Description of the multi-session alert when user attempts to open multiple sessions being on call

SessionDropOngoingCall: T#

Title of the call to action button of the multi-session alert when user attempts to open multiple sessions being on call

LogInHere: T#

Title of the "Log In Here" button in the multi-session alert

Cancel: T#

Title of the "Cancel" button in the multi-session alert

SecondIncomingVoiceCallNotificationContent: T#

Main content for SecondVoiceCallIncoming notification

SecondIncomingVoiceCallNotificationAccept: T#

'Accept' button label for SecondVoiceCallIncoming notification

SecondIncomingVoiceCallNotificationReject: T#

'Reject' button label for SecondVoiceCallIncoming notification

CopyClipboardFailed: T#

The error when failed to copy to clipboard

BackButton: T#

The text for generic Back button

TaskInfoPanelButtonStartConversation: T#

Label for the StartConversation button in the Task Info Panel @private

NewTaskHeaderFirstLine: T#

Header for the new task screen @private

NewTaskHeaderSecondLine: T#

Header for the new task screen @private

CreateNewTask: T#

Create new task button @private

CreateNewTaskDisableLabelOffline: T#

Create new task button disabled label for woker offline @private

ChooseTaskChannel: T#

Choose a task channel for the new task @private

ChooseTaskQueue: T#

Choose a queue for the new task @private

CustomerEmailAddressLabel: T#

Label for customer email input on the new task creation screen @private

CustomerEmailAddressPlaceholder: T#

Placeholder for customer email input on the new task creation screen @private

NoOutboundTasksWhenOffline: T#

Text shown on button hover in the NewTaskCanvas when user is in offline status @private

DefaultQueueIndicator: T#

Text shown in the queue selector when the queue is set as default @private

DraftNewTaskButton: T#

Label for the draft new outbound task button button @private

UserPopoverAriaLabel: T#

The text for profile controls popover aria label

ProfileCardAriaLabel: T#

Text for ProfileCard aria label

LogoutButtonAriaLabel: T#

The text for the logout button aria label

QualityManagementPageTitle: T#

Quality Management page title

QualityManagementPageSubtitle: T#

Quality Management page subtitle

QualityManagementQuestionsTabLabel: T#

Quality Management questions tab label

QualityManagementQuestionnairesTabLabel: T#

Quality Management questionnaires tab label

QualityManagementNoCategoryTitle: T#

Title of the box shown in Quality Management when no question categories exist

QualityManagementNoCategoryContent: T#

Content of the box shown in Quality Management when no question categories exist

QualityManagementNoQuestionsTitle: T#

Title of the box shown in Quality Management when there are no questions in the category

QualityManagementNoQuestionsContent: T#

Content of the box shown in Quality Management when there are no questions in the category

QualityManagementNoQuestionnaireTitle: T#

Title of the box shown in Quality Management when no questionnaires exist

QualityManagementNoQuestionnaireContent: T#

Content of the box shown in Quality Management when no questionnaires exist

QualityManagementEmptyQuestionnaireTitle: T#

Title of the box shown in Questionnaire view when the questionnaire is empty

QualityManagementEmptyQuestionnaireContent: T#

Content of the box shown in Questionnaire view when the questionnaire is empty

QualityManagementNewCategoryButton: T#

A button to create a new question category in Quality Management

QualityManagementNewQuestionnaireButton: T#

A button to create a new questionnaire in Quality Management

QualityManagementNewQuestionButton: T#

A button to create a new question in Quality Management

QualityManagementAddQuestionsButton: T#

A button to add questions to a questionnaire in Quality Management

QualityManagementNewCategoryDialogTitle: T#

Title of the New Category dialog in Quality Management

QualityManagementEditCategoryDialogTitle: T#

Title of the Edit Category dialog in Quality Management

QualityManagementDeleteCategoryDialogTitle: T#

Title of the Delete Category dialog in Quality Management

QualityManagementDeleteCategoryDialogContent: T#

Content of the Delete Category dialog in Quality Management

QualityManagementDeleteQuestionDialogTitle: T#

Title of the Delete Question dialog in Quality Management

QualityManagementDeleteQuestionDialogContent: T#

Content of the Delete Question dialog in Quality Management

QualityManagementDeleteQuestionnaireDialogTitle: T#

Title of the Delete Questionnaire dialog in Quality Management

QualityManagementDeleteQuestionnaireDialogContent: T#

Content of the Delete Questionnaire dialog in Quality Management

QualityManagementCategoryDialogCategoryInputLabel: T#

Label for category name input in category dialog in Quality Management

QualityManagementCategoryDialogCategoryMissingError: T#

Error for missing title in category dialog in Quality Management

QualityManagementNewQuestionDialogTitle: T#

Title of the New Question dialog in Quality Management

QualityManagementEditQuestionDialogTitle: T#

Title of the Edit Question dialog in Quality Management

QualityManagementQuestionDialogQuestionInputLabel: T#

Label for question name input in question dialog in Quality Management

QualityManagementQuestionDialogQuestionMissingError: T#

Error for missing title in question dialog in Quality Management

QualityManagementQuestionDialogCategorySelectLabel: T#

Label for category name select in question dialog in Quality Management

QualityManagementQuestionDialogCategoryMissingError: T#

Error for missing category in question dialog in Quality Management

QualityManagementQuestionDialogDescriptionInputLabel: T#

Label for description input in question dialog in Quality Management

QualityManagementQuestionDialogAnswerSelectLabel: T#

Label for answer select in question dialog in Quality Management

QualityManagementQuestionDialogAnswerMissingError: T#

Error for missing answer in question dialog in Quality Management

QualityManagementQuestionDialogNAAnswerCheckboxLabel: T#

Label for N/A answer checkbox in question dialog in Quality Management

QualityManagementNewQuestionnaireDialogTitle: T#

Title of the New Questionnaire dialog in Quality Management

QualityManagementEditQuestionnaireDialogTitle: T#

Title of the Edit Questionnaire dialog in Quality Management

QualityManagementQuestionnaireDialogQuestionnaireInputLabel: T#

Label for questionnaire name input in questionnaire dialog in Quality Management

QualityManagementQuestionnaireDialogQuestionnaireMissingError: T#

Error for missing title in questionnaire dialog in Quality Management

QualityManagementQuestionnaireDialogDescriptionInputLabel: T#

Label for description input in questionnaire dialog in Quality Management

QualityManagementDialogSaveButton: T#

Save button in QualityManagement dialogs

QualityManagementDialogDeleteButton: T#

Delete button in QualityManagement dialogs

QualityManagementQuestionnairesTableHeaderName: T#

Quality Management questionnaires table name column header

QualityManagementQuestionnairesTableHeaderQuestionsCount: T#

Quality Management questionnaires table questions count column header

QualityManagementQuestionnairesTableHeaderEditTimestamp: T#

Quality Management questionnaires table edit timestamp column header

QualityManagementQuestionnairesTableHeaderStatus: T#

Quality Management questionnaires table status column header

QualityManagementQuestionsTableHeaderName: T#

Quality Management questions table name column header

QualityManagementQuestionsTableHeaderCategory: T#

Quality Management questions table category column header

QualityManagementQuestionsTableHeaderUsage: T#

Quality Management questions table usage column header

QualityManagementQuestionsTableHeaderDescription: T#

Quality Management questions table description column header

QualityManagementQuestionsTableHeaderAnswer: T#

Quality Management questions table answer column header

QualityManagementQuestionnairesSearchInputPlaceholder: T#

Quality Management questionnaires search input placeholder

QualityManagementQuestionnaireViewLastEditedByLabel: T#

Label for the last edit author in Questionnaire view in Quality Management

QualityManagementQuestionnaireViewCreatedByLabel: T#

Label for the created date in Questionnaire view in Quality Management

QualityManagementQuestionnaireViewAvailabilityLabel: T#

Label for questionnaire availability switch in Questionnaire view in Quality Management

QualityManagementQuestionnaireViewTitle: T#

Quality Management Questionnaire view title

QualityManagementQuestionnaireAddQuestionsViewTitle: T#

Quality Management Questionnaire Add Questions view title

QualityManagementQuestionnaireAddQuestionsCancelButton: T#

Cancel question selection in Questionnaire Add Questions view

QualityManagementQuestionnaireAddQuestionsSaveButton: T#

Save question selection in Questionnaire Add Questions view

QualityManagementQuestionnaireAddQuestionsSelectedQuestionsCount: T#

Selected questions count in Questionnaire Add Questions view

QualityManagementQuestionnaireAddQuestionsCategorySelectedQuestionsCount: T#

Selected questions count within a category in Questionnaire Add Questions view

QualityManagementQuestionnaireViewQuestionsTableTitle: T#

Title of the Questions table in the Quality Management Questionnaire View

QualityManagementDuplicatedQuestionnaireName: T#

Name of the duplicated questionnaire

QualityManagementMenuItemEdit: T#

Edit menu item in Quality Management views

QualityManagementMenuItemDuplicate: T#

Duplicate menu item in Quality Management views

QualityManagementMenuItemDelete: T#

Delete menu item in Quality Management views

NoTokenErrorNotificationBody: T#

Content for NoTokenErrorNotification body

NoTokenErrorNotificationAction: T#

Content for NoTokenErrorNotification action

QualityManagementQuestionnaireAvailable: T#

"Available" string for a Questionnaire

QualityManagementQuestionnaireUnavailable: T#

"Unavailable" string for a Questionnaire

QualityManagementAnswerSetYesNo: T#

Quality Management - answer set Yes, No for question

QualityManagementAnswerSetGoodPoor: T#

Quality Management - answer set Good, Poor for question

QualityManagementAnswerSetGoodFairPoor: T#

Quality Management - answer set Good, Fair, Poor for question

QualityManagementAnswerSetGoodAcceptablePoor: T#

Quality Management - answer set Good, Acceptable, Poor for question

QualityManagementAnswerSetCompletePartialMissing: T#

Quality Management - answer set Complete, Partial, Missing for question

QualityManagementAnswerSetFiveStars: T#

Quality Management - answer set Five Stars for question

QualityManagementAnswerYes: T#

Quality Management and Conversation Screen - Answer Yes

QualityManagementAnswerNo: T#

Quality Management and Conversation Screen - Answer No

QualityManagementAnswerGood: T#

Quality Management and Conversation Screen - Answer Good

QualityManagementAnswerPoor: T#

Quality Management and Conversation Screen - Answer Poor

QualityManagementAnswerFair: T#

Quality Management and Conversation Screen - Answer Fair

QualityManagementAnswerAcceptable: T#

Quality Management and Conversation Screen - Answer Acceptable

QualityManagementAnswerComplete: T#

Quality Management and Conversation Screen - Answer Complete

QualityManagementAnswerPartial: T#

Quality Management and Conversation Screen - Answer Partial

QualityManagementAnswerMissing: T#

Quality Management and Conversation Screen - Answer Missing

QualityManagementAnswerNA: T#

Quality Management and Conversation Screen - Answer N/A

InputPlaceHolder: T#

Text shown in the edit box when no content has been entered.

TypingIndicator: T#

Text used for typing indicator. For example "Bob is typing"

TypingIndicatorMultiple: T#

Text used for typing indicator, when more than 1 people are typing. For example "3 peopel are typing"

Connecting: T#

Text shown on banner when Programmable Chat is connecting

Disconnected: T#

Text shown on banner when Programmable Chat is disconnected

Read: T#

Text below last message that has been read by other party

MessageSendingDisabled: T#

Text shown if sending messages has been disabled

Today: T#

Text shown in message list to group messages from today's date

Yesterday: T#

Text shown in message list to group messages from yesterday's date

MessageCanvasTrayContent: T#

Text shown in {@link MessageCanvasTray}

MessageCanvasTrayButton: T#

Text shown on the button in {@link MessageCanvasTray}

MediaMessageError: T#

Error shown when media message is received in chat

WelcomeMessage: T#

Text shown at start of a chat

NotificationMessage: T#

Text shown in notification message. Custom error message denoted by {{message}}

Save: T#

Text shown on save button

Reset: T#

Text shown on reset button

MessageCharacterCountStatus: T#

Text showing current and maximum character count

MessageCharacterCountReached: T#

Text shown when maximum character count is reached

SendMessageTooltip: T#

Tooltip used on send message icon button

FieldValidationRequiredField: T#

Text displayed when a required field is not filled

FieldValidationInvalidEmail: T#

Text displayed when an "email" field doesn't receive a valid email

ChatInputUserNotMemberDisabledText: T#

Text displayed when when user is not a member of the chat

FilterItemAny: T#

Text to indicate no item is selected in filterItem (any)

FilterItemAmountSelected: T#

Text to indicate a number of items is selected in filterItem (# selected)

FilterItemOnly: T#

Text to indicate no item is selected in filterItem (# only)

LegacyFiltersTitle: T#

Title of the section in the Teams View filter panel that displays the legacy filter dropdown

LegacyFiltersEmptySelectLabel: T#

Legacy filter selection dropdown option in Teams View filter panel indicating empty selection

DialpadNum0Caption: T#

Text shown instead of caption for number 0 in Dialpad component

DialpadNum0Description: T#

Text shown instead of description for number 0 in Dialpad component

DialpadNum1Caption: T#

Text shown instead of caption for number 1 in Dialpad component

DialpadNum1Description: T#

Text shown instead of description for number 1 in Dialpad component

DialpadNum2Caption: T#

Text shown instead of caption for number 2 in Dialpad component

DialpadNum2Description: T#

Text shown instead of description for number 2 in Dialpad component

DialpadNum3Caption: T#

Text shown instead of caption for number 3 in Dialpad component

DialpadNum3Description: T#

Text shown instead of description for number 3 in Dialpad component

DialpadNum4Caption: T#

Text shown instead of caption for number 4 in Dialpad component

DialpadNum4Description: T#

Text shown instead of description for number 4 in Dialpad component

DialpadNum5Caption: T#

Text shown instead of caption for number 5 in Dialpad component

DialpadNum5Description: T#

Text shown instead of description for number 5 in Dialpad component

DialpadNum6Caption: T#

Text shown instead of caption for number 6 in Dialpad component

DialpadNum6Description: T#

Text shown instead of description for number 6 in Dialpad component

DialpadNum7Caption: T#

Text shown instead of caption for number 7 in Dialpad component

DialpadNum7Description: T#

Text shown instead of description for number 7 in Dialpad component

DialpadNum8Caption: T#

Text shown instead of caption for number 8 in Dialpad component

DialpadNum8Description: T#

Text shown instead of description for number 8 in Dialpad component

DialpadNum9Caption: T#

Text shown instead of caption for number 9 in Dialpad component

DialpadNum9Description: T#

Text shown instead of description for number 9 in Dialpad component

DialpadHashCaption: T#

Text shown instead of caption for hash in Dialpad component

DialpadHashDescription: T#

Text shown instead of description for hash in Dialpad component

DialpadAsteriskCaption: T#

Text shown instead of caption for asterisk in Dialpad component

DialpadAsteriskDescription: T#

Text shown instead of description for asterisk in Dialpad component

NewChatMessageNotificationTitle: T#

Text shown in the browser notification title for a new chat message

NewChatMessageNotificationBody: T#

Text shown in the browser notification body for a new chat message

MediaMessageClickToOpen: T#

Text shown in media message bubble when it's hovered

SendMediaMessageInvalidType: T#

Text show in notification when message with invalid file type is sent

SendMediaMessageInvalidSize: T#

Text show in notification when message with invalid size is sent

AttachFileInvalidType: T#

Text show in notification when invalid file type is attached

AttachFileInvalidSize: T#

Text show in notification when invalid file size is attached

AttachFileInvalidOverallSize: T#

Text show in notification when the overall size of the attachments would go above the limit

AttachFileInvalidMaxAmount: T#

Text show in notification when maximum amount of attachment has been reached

AttachFileMultipleNotSupported: T#

Text show in notification when multiple attachments are attempted but not supported

DownloadFileInvalidType: T#

Text show in notification when invalid file type is downloaded

DownloadFileInvalidSize: T#

Text show in notification when invalid file size is downloaded

MediaMessageTransferFailed: T#

Text shown in media message when the file fails to be sent

MessageDeliveryFailed: T#

Text shown in message bubble when the message is failed

MessageDeliveryUnDelivered: T#

Text shown in message bubble when the message is undelivered

AttachFileImageTooltip: T#

Tooltip used on send media message icon button

ManageAgentsToQueueBreadCrumb: T#

Assign Agents Breadcrumb in the queue management view

QueueStatsBreadCrumb: T#

Root breadcrumb of the queue management view

FileAttachmentDropAreaTitle: T#

Main line of text of FileAttachment drop area

FileAttachmentDropAreaSubtitle: T#

Secondary line of text of FileAttachment drop area

EmailSubject: T#

Email subject input field @private

EmailFrom: T#

Email "from" label indicating the author of a message @private

EmailTo: T#

Email "to" input field @private

EmailCc: T#

Email "cc" input field @private

EmailRecipientInputPlaceholder: T#

Placeholder for the recipients input field @private

EmailEditorTitle: T#

Email editor title @private

EmailEditorSubmit: T#

Email editor submit button caption @private

EmailEditorNoParticipantButtonTooltip: T#

Tooltip for when email editor submit button is disable becuase there are no participants @private

EmailSentNotification: T#

Content for EmailSent notification @private

EmailAddParticipantFailedNotification: T#

Content for EmailAddParticipantFailed notification @private

EmailRemoveParticipantFailedNotification: T#

Content for EmailRemoveParticipantFailed notification @private

EmailEditorReply: T#

Email editor reply button caption @private

EmailMessageRecipientListPrefix: T#

Email message recipient list prefix @private

EmailViewThread: T#

Email view full thread button label @private

EmailLoadingThreadPlaceholder: T#

Email loading thread placeholder html @private

EmailLoadingThreadError: T#

Email loading thread error html @private

EmailThreadWindowTitle: T#

Email title of the view thread window @private

EmailThreadDetails: T#

Email thread window details @private

LinkPanelTitle: T#

HTML Editor Link panel title @private

LinkPanelTextLabel: T#

HTML Editor Link panel 'text' field label @private

LinkPanelTextPlaceholder: T#

HTML Editor Link panel 'text' field placeholder @private

LinkPanelLinkLabel: T#

HTML Editor Link panel 'link' field label @private

LinkPanelLinkPlaceholder: T#

HTML Editor Link panel 'link' field placeholder @private

LinkPanelApplyButtonLabel: T#

HTML Editor Link panel 'apply' button label @private

LinkPanelRemoveButtonLabel: T#

HTML Editor Link panel 'remove' button label @private

FileSendingText: T#

Text for file preview subtitle while sending @private

SingleNewMessageScrollButtonText: T#

New message text shown in the scroll to buttom button when only 1 new message is there @private

FewNewMessagesScrollButtonText: T#

Message text shown in the scroll to buttom button when only 2 to 5 new message is there @private

ManyNewMessagesScrollButtonText: T#

New message text shown in the scroll to buttom button when more than 5 new message is there @private

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