IWorker

Properties:

• source: object

  source object backing the worker

• sid: string

  SID of the user

• name: string

  user name

• fullName: string

  full name of the user. Either full_name from attributes of the user or name

• activityName: string

  name of the activity set for the user

• attributes: IWorker.WorkerAttributes

  attributes of the worker

  • routing?: WorkerSkillsType - skills used for routing
  • skills?: Array<string> - skills for the user
  • levels?: object - skill levels for the user. Key of the level is skill name
  • name?: number - level of a particular skill
  • disabled_skills?: WorkerSkillsType - all other skills that are currently not active
  • skills?: Array<string> - skills for the user
  • levels?: object - skill levels for the user. Key of the level is skill name
  • name?: number - level of a particular skill
• dateUpdated: Date

  date when user was updated

• isAvailable: boolean

  whether activity set for the user is an available activity

• activityDuration: string

  for how long user has been in the current activity state