String map to define localizable language strings
Members
T
# AgentStatusUnavailable Optional
Label to indicate "Unavailable" agents state in QueuesView barChar
T
# AnonymousParticipant Optional
Default name for participant whose name cannot be retrieved from its attributes
T
# CallParticipantStatusConnecting Optional
Default text to show while connecting to another agent during warm-transfer
T
# CallParticipantStatusKickConfirmation Optional
Text to show on participant when kick action needs confirmation
T
# CallParticipantStatusLive Optional
Default text to show on participant when they are in the call
T
# CallParticipantStatusTransferFailed Optional
Text to show on participant when it is failed transfer
T
# CannotChangeOtherWorkerActivity Optional
message shown if failed to change activity for another user
T
# ChatInputUserNotMemberDisabledText Optional
Text displayed when when user is not a member of the chat
T
# ChatOrchestrationAddToChatChannelFailed Optional
Error text to be shown if 'AddToChatChannel' Chat Orchestration failed
T
# ChatOrchestrationDeactivateChatChannelFailed Optional
Error text to be shown if 'DeactivateChatChannel' Chat Orchestration failed
T
# ChatOrchestrationLeaveChatChannelFailed Optional
Error text to be shown if 'LeaveChatChannel' Chat Orchestration failed
T
# ColumnHeaderAgent Optional
column name for "agents" column in Supervisor table in the Teams view
T
# ColumnHeaderCalls Optional
column name for "live calls" column in Supervisor table in the Teams view
T
# ColumnHeaderTasks Optional
column name for tasks different from calls in Supervisor table in the Teams view
T
# CommentDurationAndAuthor Optional
Content of the tooltip shown after hovering individual comment in Conversation View
T
# ConversationCommentInputPlaceholder Optional
Placeholder for the Comment input on Conversation View
T
# ConversationCommentSaveButton Optional
Save button title in the Comment form in the Conversation View
T
# ConversationViewCallerInfo Optional
The information about the caller and queue the call originated from
T
# DialpadAsteriskDescription Optional
Text shown instead of description for asterisk in Dialpad component
T
# DialpadNum0Description Optional
Text shown instead of description for number 0 in Dialpad component
T
# DialpadNum1Description Optional
Text shown instead of description for number 1 in Dialpad component
T
# DialpadNum2Description Optional
Text shown instead of description for number 2 in Dialpad component
T
# DialpadNum3Description Optional
Text shown instead of description for number 3 in Dialpad component
T
# DialpadNum4Description Optional
Text shown instead of description for number 4 in Dialpad component
T
# DialpadNum5Description Optional
Text shown instead of description for number 5 in Dialpad component
T
# DialpadNum6Description Optional
Text shown instead of description for number 6 in Dialpad component
T
# DialpadNum7Description Optional
Text shown instead of description for number 7 in Dialpad component
T
# DialpadNum8Description Optional
Text shown instead of description for number 8 in Dialpad component
T
# DialpadNum9Description Optional
Text shown instead of description for number 9 in Dialpad component
T
# DownloadFileNotParticipant Optional
Text show in notification when non member of the channel is looking to download a file
T
# EmptyCommentListSubtitle Optional
Subtitle in information about the empty Comment list in Conversation View
T
# FieldValidationInvalidEmail Optional
Text displayed when an "email" field doesn't receive a valid email
T
# FilterItemAmountSelected Optional
Text to indicate a number of items is selected in filterItem (# selected)
T
# FlexInsightsDataFetchFailedNotificationTitle Optional
notification title when Flex Insights data fetch fails
T
# FlexInsightsLoginFailedNotificationAction Optional
notification action when Flex Insights login fails
T
# FlexInsightsLoginFailedNotificationTitle Optional
notification title when Flex Insights login fails
T
# GlobalSLConfirmDialogAllConversations Optional
The information about all conversations being affected in Global SL Confirm dialog
T
# GlobalSLConfirmDialogAllQueues Optional
The information about all queues being affected in Global SL Confirm dialog
T
# GlobalSLConfirmDialogError Optional
The error notification when submitting the new configuration fails
T
# GlobalSLConfirmDialogResetTimeInfo Optional
The information about next reset time in Global SL Confirm dialog
T
# GlobalSLConfirmDialogTitle Optional
The title of the confirmation dialog when saving new global service levels
T
# GlobalSLSuccessNotification Optional
Notification shown when SL global metrics have been saved sucessfully
T
# IncomingCallTransferBrowserNotificationTitle Optional
title of browser notification for incoming call transfer
T
# IncomingCallTransferNotificationTitle Optional
body of in app notification for incoming call transfer
T
# IncomingCallTransferQueueBrowserNotificationBody Optional
body of browser notification for incoming call transfer from queue
T
# IncomingCallTransferWorkerBrowserNotificationBody Optional
body of browser notification for incoming call transfer from worker
T
# IncomingMessengerBrowserNotificationTitle Optional
browser notification title for Messenger task
T
# IncomingUnregisteredTaskNotificationTitle Optional
generic app notification for new unregistered task channel
T
# InputDeviceErrorNotification Optional
notification title when audio input device is not found or fails to initialize
T
# InsightsPlayerPlaybackUnavailable Optional
The information about playback unavailable on Conversation Screen
T
# InsightsPlayerPlaybackUnavailableSubtitle Optional
The information about playback unavailable on Conversation Screen, subtitle
T
# LegacyFiltersEmptySelectLabel Optional
Legacy filter selection dropdown option in Teams View filter panel indicating empty selection
T
# LegacyFiltersTitle Optional
Title of the section in the Teams View filter panel that displays the legacy filter dropdown
T
# LiveCommsBarStopListening Optional
text in Live Comms bar button to return to stop monitoring a call
T
# LiveCommsMonitoringMessageMoreWorkers Optional
text used in Live Comms bar when monitoring a call where there are multiple workers
T
# LiveCommsMonitoringMessageNoWorkers Optional
text used in Live Comms bar when monitoring a call for which we are unable to find the associated workers
T
# NewChatMessageNotificationBody Optional
Text shown in the browser notification body for a new chat message
T
# NewChatMessageNotificationTitle Optional
Text shown in the browser notification title for a new chat message
T
# NoCRMConfigured Optional
main text to be shown on the placeholder view when there is no CRM configured
T
# NoOutboundCallingWhenOffline Optional
Text shown in the outbound calling panel when user is in offline status
T
# NoTasksTitle Optional
string to be shown on the placeholder view when there are no tasks for the agent
T
# NotificationMessage Optional
Text shown in notification message. Custom error message denoted by {{message}}
T
# OutboundCallFailedNotificationAction Optional
Title of notification action for failed outbound call
T
# OutboundCallFailedNotificationTitle Optional
Title of generic notification for failed outbound call
T
# OutboundCallFailedNotificationTitleBusy Optional
Title of notification for failed outbound call due to callee being busy
T
# OutboundCallFailedNotificationTitleDisabledCountry Optional
Title of notification for failed outbound call due to destination country being disabled
T
# OutboundCallFailedNotificationTitleInvalidNumber Optional
Title of notification for failed outbound call due to invalid phone number
T
# OutboundCallFailedNotificationTitleNoAnswer Optional
Title of notification for failed outbound call due to no answer
T
# OutboundDialerPanelPhoneInputCaption Optional
Text shown in the Outbound Dialer panel by the phone number input field
T
# OutboundDialerPanelQueueSelectCaption Optional
Text shown in the Outbound Dialer panel by the queue selector field
T
# OutboundErrorGeneral Optional
Error string shown in outbound calling dialpad in case of general error
T
# OutboundErrorMissingDestination Optional
Error string shown in outbound calling dialpad in case of missing destination
T
# OutboundErrorMissingQueue Optional
Error string shown in outbound calling dialpad in case of missing queue
T
# OutboundErrorNotInQueue Optional
Error string shown in outbound calling dialpad in case the agent is not part of the chosen queue
T
# PendingReservationsOnActivityStateChangeNotification Optional
Notification when trying to change activity to unavailable while having pending notifications
T
# PendingReservationsOnLogoutNotification Optional
Notification when trying to log out while having pending notifications
T
# PredefinedChatMessageAuthorName Optional
author name of the optional predefined messaged displayed in ChatWidget MessagingCanvas
T
# PredefinedChatMessageBody Optional
body of the optional predefined messaged displayed in ChatWidget MessagingCanvas
T
# QuestionnaireAnsweredCount Optional
Information about how many questions have been answered in a Questionnaire
T
# QuestionnaireSelectorLabel Optional
The label for the selector of Questionnaire in Assessment Panel
T
# QueuesNoDataBodyForSupervisor Optional
NoData component body for QueuesView for Supervisor users
T
# QueuesNoDataLinkLabelForAdmin Optional
NoData component link label for QueuesView for Admin users
T
# RequestBrowserNotificationPermissions Optional
notification requesting pemissions for browser notifications
T
# RuntimeLoginErrorDomain Optional
an error displayed in case runtime domain couldn't be resolved in the runtime login view
T
# RuntimeLoginErrorSso Optional
an error displayed in the runtime login view in case SSO isn't properly configured for the Flex project within Twilio Console
T
# RuntimeLoginIsAdmin Optional
a text prepending `RuntimeLoginWithTwilio` link in the runtime login view
T
# RuntimeLoginPlaceholder Optional
placeholder for the runtime login view input field in the runtime login view
T
# RuntimeLoginWithTwilio Optional
label in the runtime login view for the link that leads to Twilio login page
T
# SecondIncomingVoiceConnectionNotificationAccept Optional
'Accept' button label for SecondVoiceConnectionIncoming notification
T
# SecondIncomingVoiceConnectionNotificationContent Optional
Main content for SecondVoiceConnectionIncoming notification
T
# SecondIncomingVoiceConnectionNotificationReject Optional
'Reject' button label for SecondVoiceConnectionIncoming notification
T
# SendMediaMessageInvalidSize Optional
Text show in notification when message with invalid size is sent
T
# SendMediaMessageInvalidType Optional
Text show in notification when message with invalid file type is sent
T
# SessionAlreadyExists Optional
Title of the multi-session alert when user attempts to open multiple sessions
T
# SessionAlreadyExistsDesc Optional
Description of the multi-session alert when user attempts to open multiple sessions
T
# SessionDropOngoingCall Optional
Title of the call to action button of the multi-session alert when user attempts to open multiple sessions being on call
T
# SessionOngoingCallDesc Optional
Description of the multi-session alert when user attempts to open multiple sessions being on call
T
# SessionOngoingCallMessage Optional
Title of the multi-session alert when user attempts to open multiple sessions being on call
T
# SessionTimeoutMessage Optional
Text of the counter message in the multi-session alert when user attempts to open multiple sessions
T
# SideNavInsightsInspectionsView Optional
sidebar link that navigates to Insights Inspections view
T
# SideNavInsightsQuestionnairesView Optional
sidebar link that navigates to Insights Questionnaires view
T
# SideNavInsightsSpeechSearchesView Optional
sidebar link that navigates to Insights Speech Searches view
T
# SLAGlobalFormServiceLevelThresholdSubtitle Optional
SLA Preferences - Global SL Form Service Level threshold subtitle
T
# SLAGlobalFormShortAbandonsSubtitle Optional
SLA Preferences - Global SL Form Short abandons subtitle
T
# SLAPreferencesChannelLevelsColumn Optional
SLA Preferences - Header for the channel service levels column in the queues table
T
# SLAPreferencesCustomLevelsError Optional
SLA Preferences - An error message displayed when custome service levels section fails to load
T
# SLAPreferencesCustomSettingsIndicator Optional
SLA Preferences - A string to indicate that custom settings are in use
T
# SLAPreferencesDefaultSettingsIndicator Optional
SLA Preferences - A string to indicate that default settings are in use
T
# SLAPreferencesMetricsResetColumn Optional
SLA Preferences - Header for the daily metrics reset column in the queues table
T
# SLAPreferencesQueueNameColumn Optional
SLA Preferences - Header for the queue names column in the queues table
T
# SupervisorTaskCanvasHeader Optional
a header for the task card in Supervisor UI in the Teams view
T
# SupervisorTaskCompleted Optional
default string used by "helper" when calculating detail string for task in completed state in the Teams view
T
# SupervisorTaskHeaderLine Optional
header of the task detail view in Supervisor UI in the Teams view
T
# SupervisorTaskInfoPanelContent Optional
task-related information displayed on a task information tab in the Teams view
T
# SupervisorTaskLive Optional
default string used by "helper" when calculating detail string for task in live state in the Teams view
T
# SupervisorTaskViewContentHeader Optional
first line of inner content area of task detail view in Supervisor UI in the Teams view
T
# SupervisorTaskWrapUp Optional
default string used by "helper" when calculating detail string for task in wrapping up state in the Teams view
T
# SupervisorUserCardFirstLine Optional
first line displayed for a user card in Supervisor table in the Teams view
T
# SupervisorUserCardSecondLine Optional
second line displayed for a user card in Supervisor table in the Teams view
T
# TaskAssigned Optional
describes an assigned default generic task in task card and task list from the agent perspective
T
# TaskCanceled Optional
describes a canceled default generic task in call canvas, task canvas and task list
T
# TaskCannotBeTransferredNotification Optional
a notification displayed in case the task cannot be transferred, for example when the task state has already changed and cannot be transferred anymore.
T
# TaskCompleted Optional
describes a completed default generic task in call canvas, task canvas and task list
T
# TaskFilterWrapping Optional
shown in the task list filter to include only tasks in wrap up state
T
# TaskHeaderGroupCallAccepted Optional
text to show on Task Header when task is conference call and is in accepted state.
T
# TaskHeaderStatusAccepted Optional
text to show on Task Header when task (except webchat) is in accepted state.
T
# TaskHeaderWebChatStatusAccepted Optional
text to show on Task Header when webchat task is in accepted state.
T
# TaskLineCallEndedTitle Optional
shown in the title of call canvas when task is call and wrapup state
T
# TaskLineCallReserved Optional
describes an incoming call in the call canvas, task canvas and task list
T
# TaskLineCallTransferQueue Optional
Description line used by tasklist item panel for call transfers made to queue
T
# TaskLineCallTransferQueueDetail Optional
Description line used by incoming call panel for call transfers made to queue
T
# TaskLineCallTransferTitle Optional
shown in the title of incoming task canvas when task is call and transfered
T
# TaskLineCallTransferWorker Optional
Description line used by tasklist item for call transfers made directly to worker
T
# TaskLineCallTransferWorkerDetail Optional
Description line used by incoming call panel for call transfers made directly to worker
T
# TaskLineCallWrapup Optional
describes a call in wrapup status in the call canvas, task canvas and task list
T
# TaskLineChatAssigned Optional
describes an assigned chat task (except webchat) and any chat task in wrapup status at the task list
T
# TaskLineChatLineReserved Optional
describes an incoming Line chat in the task canvas and task list
T
# TaskLineChatMessengerReserved Optional
describes an incoming Facebook Messenger chat in task canvas and task list
T
# TaskLineChatWhatsAppReserved Optional
describes an incoming WhatsApp chat in task canvas and task list
T
# TaskLineTitle Optional
describes title line for a task in IncomingTaskCanvas for default task channel
T
# TaskPending Optional
describes a pending default generic task in call canvas, task canvas and task list
T
# TaskReserved Optional
describes an incoming default generic task in the call canvas, task canvas and task list from the agent perspective
T
# TaskWrapup Optional
describes a default generic task in wrapup status in the call canvas, task canvas and task list
T
# TeamFiltersPanelPluralLabel Optional
Used in TeamFilters to display the number of agents (0, 1+)
T
# TeamsViewResultsSummaryErrorMessage Optional
Info card message when an error fetching the workers occurs
T
# TeamsViewResultsSummaryErrorTitle Optional
Info card title when an error fetching the workers occurs
T
# TeamsViewResultsSummaryLongQueryErrorMessage Optional
Info card message when an error due to the live query being too long occurs
T
# TeamsViewResultsSummaryLongQueryErrorTitle Optional
Info card title when an error due to the live query being too long occurs
T
# TeamsViewResultsSummaryMaxWorkersDisplayed Optional
Text displayed when the max amount of workers is displayed - as we have a cap of 200 server-side
T
# TeamsViewResultsSummaryNoWorkersDisplayed Optional
Text displayed when no workers are displayed (0 workers)
T
# TeamsViewResultsSummaryNoWorkersDisplayedTitle Optional
Info card title when no workers are displayed (0 workers)
T
# TransferFailedNotification Optional
a notification displayed in case of failed task transfer to another agent
T
# TypingIndicatorMultiple Optional
Text used for typing indicator, when more than 1 people are typing. For example "3 peopel are typing"
T
# UiVersionDeprecated Optional
notification indicating that the current version of Flex is deprecated
T
# WorkerActivityUpdateFailedNotification Optional
Notification when activity state fails to change due to a service error
T
# WorkerCanvasDetailsHeader Optional
header for the Worker Details section of the worker canvas in Supervisor UI in the Teams view
T
# WorkerCanvasSkillsHeader Optional
header for the Skills section of the worker canvas in Supervisor UI in the Teams view
T
# WorkerDirectoryQueueItemText Optional
displayed info about a queue item in the list of queues on the queues tab in the worker directory popup
T
# WorkerSkillLevelInvalid Optional
message displayed due to failed validation of a provided skill level of the worker canvas in Supervisor UI in the Teams view
T
# WorkerSkillPleaseSelect Optional
text displayed as a placeholder in the skills dropdown menu of the worker canvas in Supervisor UI in the Teams view
T
# WorkerSkillsError Optional
message indicating that saving changes to skills have failed at the worker canvas in Supervisor UI in the Teams view
T
# WorkerSkillsNoSkills Optional
message displayed in case there are no skills specified within the worker canvas in Supervisor UI in the Teams view
T
# WorkerSkillsSaved Optional
message indicating that the skills has been successfully saved at the worker canvas in Supervisor UI in the Teams view
T
# WorkerSkillsSchemaMismatch Optional
message displayed in case skills couldn't be parsed due to schema mismatch within the worker canvas in Supervisor UI in the Teams view